Seven Fascinating Facts About Chatbots

Summary

Think about your most recent interaction with a business online. Did you chat via message with a person? Are you sure? It’s highly possible you were speaking to a chatbot, a computer program designed to interact with customers using messaging apps and online interfaces. These bots use artificial intelligence to create fast, efficient and helpful customer […]

Tags: AI, Alexa, artificial intelligence, bot, BRiN, chatbot, Customer Service, Dale Beaumon