By Loren Webb · 10 August 2020 · Locked
Imagine a business that knows your name, preferences, and history before you even pick up the phone. Discover the game-changing technology that's revolutionizing customer relationships - but is it a blessing or a curse?
Imagine calling your favourite business and it knows what you need without you saying a word. Ground-breaking intuitive technology recognises your phone number, remembers your name, your address, what you like and automatically predicts where to place your call. It can let a business know if you are a loyal regular caller or a pest […]
Tags: captivate connect, Customer Service, mark horwood, telecommunications