Endear customers to your business with a service point of difference

Summary

Australia is not known for it’s remarkable customer service, which is why so many of us are shocked when we’re greeted with some outstanding customer care. Here, MYOB’s Kristy Sheppard shares a recent service experience that surprised her, and how this has endeared her to a business she wouldn’t normally frequent.

Tags: Blogs, business blogs, business point of difference, Customer Service, customer service experience, Kristy Sheppard, Retail, retail advice