By Guest Author · 5 February 2009 · Hot Tips
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Unconscionable conduct is an action taken by an individual or business against a customer or potential customer that exploits a known disadvantage of that customer. Disadvantages may include, but are not limited to: age, mental capacity, physical capacity, financial capacity, linguistic ability and unequal bargaining power. Unconscionable conduct includes: selling the customer unsuitable goods or […]
Tags: Customer Expectations, Unconscionable Conduct