Government to take action on telco complaints

By Jessica Stanic · 26 October 2009 · News

Telco Crackdown Imminent: What's Next?

The government has vowed to take action on telco complaints, but what exactly does this mean for consumers? Find out how your phone bill could change in the coming weeks.

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Summary

The government has vowed to crack down on telcos following a report by the Telecommunications Industry Ombusdman which found a 54 percent rise in the number of complaints against telcos.