Customer satisfaction levels dire in 10 key industries

By Stephanie Zillman · 19 November 2013 · Locked

Customer satisfaction crisis: the industries that need a wake-up call

Negative reviews are piling up, but which industries are most at risk? Find out which sectors are failing to meet customer expectations and what it means for their future success.

Read the full article →

Summary

Negative reviews are there for all to see, and can be a sure-fire turnoff for otherwise green customers.

Tags: Customer Satisfaction, customer services, industry, online review, WOMO