AI to the rescue? Consumers say better customer service is key in 2024

By Yajush Gupta · 13 February 2024 · News

AI to the rescue? Consumers say better customer service is key in 2024

Full details: AI to the rescue? Consumers say better customer service is key in 2024

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Summary

While Australians say they’re having fewer bad customer experiences, more are cutting spending with a brand after just one bad interaction