AI preference surges among ANZ consumers as brands struggle to catch up

By Yajush Gupta · 6 November 2023 · News

AI preference surges among ANZ consumers as brands struggle to catch up

Full details: AI preference surges among ANZ consumers as brands struggle to catch up

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Summary

A new report reveals 39% of ANZ consumers prefer AI-assisted brand interactions, while only 6% of brands utilize generative AI for enhanced customer experience.