First impressions win customers; Last impressions bring them back: Eric Clark on retail after checkout

By Yajush Gupta · 7 September 2026 · Featured

First impressions win customers; Last impressions bring them back: Eric Clark on retail after checkout

Full details: First impressions win customers; Last impressions bring them back: Eric Clark on retail after checkout

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Summary

Dynamic Business recently spoke with Eric Clark, CEO of Manhattan Associates, about changing customer expectations.

Tags: Customer Retention, Retail