Should you give staff members gifts? How about clients and colleagues? Is there value in gifting a little something, to show someone they mean something to you and your organisation?
Cloud migration is a growing trend among small to medium sized businesses in Australia. Accounting practices are also embracing cloud technology – The May 2015 Cloud Readiness Survey from Digital First demonstrates that the shift to the cloud is happening. Nearly half of the respondents (43%) see a major shift to cloud software likely to… Continue reading Moving to the cloud – Benefits for the accountant/small business client relationship
There’s nothing more elating than that feeling after getting a new client, but what about maintaining that happiness in your clients beyond the first win?
These irritating customers are usually more bother than they’re worth.
If you’re looking to keep your customers around a little longer you need to improve your communication.
A new HubSpot survey proves inbound marketing is a hands down winner in customer attraction. Here are seven tips on how to drive customers to your door.
Here’s how to find out what’s really happening inside your customer’s business.
Customer relationships are all about emotions rather than features and functions.
Have an important meeting? Here are five reasons to do it over lunch, and some tips to make the most of it.
You’ve got three ways to keep your best customers on board. Here’s how to manage each.