Let’s Talk: Automation – To be or not to be for your business?

Pictured: Robot 'Pepper' | Credit: Alex Knight

Automation, what is it good for? Is automation a good idea for all businesses? What limitations are there? Let’s talk..

Digital customer experience: How Australian SMBs can up their game in 2021

Image credit: Austin Distel

For many SMBs today, finding new, digital ways to engage with customers is not merely a matter of building a thriving business, it’s about surviving…

Does a passwordless future ensure effective cybersecurity?

Credit: Dan Nelson

Let’s be frank—passwords are still the bane of our online existence. They’re living fossils, throwbacks to a time when a secret string of characters was the only thing available to secure accounts. Thankfully, there are now secure and easy to use authentication options which let organisations relegate passwords to computing’s Jurassic era. We’ve all been there. Staring… Continue reading Does a passwordless future ensure effective cybersecurity?

Employees need to be able to work remotely

Australians are working outside the office more than ever; a recent survey revealed nearly half of all Australian employees work remotely for at least half the week while more than two-thirds work remotely at least one day per week.  This means employees are relying on mobile devices, from smartphones and tablets to laptops, to get… Continue reading Employees need to be able to work remotely

Password security big issue for Aussies

The LastPass by LogMeIn Global Password Security Report surveyed over 43,000 businesses and individuals, revealing: Each of us shares six passwords with our co-workers – if one of those passwords is hacked, every employee that has that password can be compromised. 50 per cent of users don’t create different passwords for work and personal accounts Another LastPass survey… Continue reading Password security big issue for Aussies

Meet YQueue: the new competition for Uber Eats and Deliveroo

A new food ordering app called YQueue is set to launch on the Gold Coast in May. The recent start up has seen a successful first launch in Singapore and now the founder George Lim looks to recreate that success in Australia. YQueue has been designed with the local food and beverage merchants in mind,… Continue reading Meet YQueue: the new competition for Uber Eats and Deliveroo

7 steps to better data management

Managing data correctly and as efficiently as possible is crucial for all businesses as data is the very basis of what organisations are built upon. It covers clients, contacts, employees, forecasts, investors/investment, past business failures, past business successes, and lots more meaningful information that, when managed correctly, can help to grow an organisation and minimise… Continue reading 7 steps to better data management

Automation Anywhere is increasing global demand for Artificial Intelligence

Their recent major advances in the IQ Bot 6.5™ will change the way people work Automation Anywhere®, the global leader in Robotic Process Automation (RPA), has announced major advances to IQ Bot 6.5™,  its artificial intelligence (AI) solution. The IQ Bot can now auto-detect, read and process a variety of complex, low-resolution documents and emails in 190… Continue reading Automation Anywhere is increasing global demand for Artificial Intelligence

Wi-Fi is a boon for retail businesses… unless they fall into the “set it and forget it” trap

Today, most Australians carry at least one Wi-Fi-enabled device at all times and according to Cisco’s 2016 VNI report, more than 540 million public hotspots are expected to be online by 2021 to support smart devices worldwide further propelling their proliferation. While most retail businesses have realised offering a reliable Wi-Fi network for guests is… Continue reading Wi-Fi is a boon for retail businesses… unless they fall into the “set it and forget it” trap