Let’s talk: How to attract and retain loyal customers

Without customers, there is no business, and retaining and attracting loyal customers has never been so important, with the coronavirus outbreak really testing the sustainability, agility and adaptability of many companies.  We often talk about the importance of customer experience and service, but what exactly are the secrets behind achieving it, particularly this year with… Continue reading Let’s talk: How to attract and retain loyal customers

Let’s talk: Interviews

When carrying out interviews, what are the best questions and strategies you use to determine whether the candidate is really the right person for the role? Is there a standard set of questions that works best, or is each individual and role unique in its approach? Today we are asking the experts and business leaders… Continue reading Let’s talk: Interviews

How to use intuitive technology to gain customers and keep clients

Imagine calling your favourite business and it knows what you need without you saying a word. Ground-breaking intuitive technology recognises your phone number, remembers your name, your address, what you like and automatically predicts where to place your call. It can let a business know if you are a loyal regular caller or a pest… Continue reading How to use intuitive technology to gain customers and keep clients

Urban planner calls for more self-contained, walkable neighbourhoods post-covid

New research shows that 3 in 4 working Aussies are enjoying not having to commute to work since the covid-19 outbreak disrupted normal office work; as a result, urban planner Mike Day, is calling for more self-contained, walkable neighbourhoods. At the height of the pandemic, 46 per cent of employed Australians were working from home.… Continue reading Urban planner calls for more self-contained, walkable neighbourhoods post-covid

Let’s talk: Keeping the culture

Culture is often talked about as one of the most important things to ensure a successful company. Without a positive work culture, employees are understandably less motivated, inspired and productive, leading to a loss in sales and growth further down the line. Start-ups are renowned for having a great culture. Their agility gives them the… Continue reading Let’s talk: Keeping the culture

v2food makes supermarket debut in Drakes

v2food launched in Drakes

Australian plant-based meat startup v2food today announced its long-awaited supermarket debut. v2food is a new, innovative Australian company committed to making delicious food that is good for the planet. Developed with over 100 years of CSIRO food & science research and with powerful collaborations within the food industry, v2food will play a pivotal role in… Continue reading v2food makes supermarket debut in Drakes

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Legal startup Immediation works with VCAT to move disputes online

Founder and Managing Director of Immediation, Laura Keily

Australian online dispute resolution platform, Immediation, has recently announced a new arrangement with the nation’s busiest tribunal, the Victorian Civil and Administrative Tribunal (VCAT). The news comes less than two months after winning an arrangement with Australia’s top courts: The Federal Court of Australia, the Family Court of Australia and the Federal Circuit Court. The… Continue reading Legal startup Immediation works with VCAT to move disputes online

Let’s talk: Technology and business

Technology advancement has never been more important than in 2020, with the pandemic revealing the true importance of digital transformation and efficiency. Businesses with solid technology support in place were able to move to a WFH model much more seamlessly than those without, which of course, will have had not-so-great knock-on effects further down the… Continue reading Let’s talk: Technology and business

Stone & Chalk acquires Ribit, digital matchmaker for students and businesses

Stone & Chalk, Australia’s largest emerging technology incubator and impact network, today announced that it is to take on Ribit, a digital student job and internship matching platform that was set up by CSIRO’s Data61, the digital specialist arm of Australia’s national science agency. Ribit was launched by CSIRO in 2016 with funding support from… Continue reading Stone & Chalk acquires Ribit, digital matchmaker for students and businesses

Let’s talk: Running a retail business

Covid-19 has reshaped retail and given business owners in the industry many unprecedented challenges so far this year. As shops on the high street were forced to close overnight under lockdown rules, consumers switched behaviours and eCommerce saw a huge uptake.  What have been the pros and cons for retail businesses considering the circumstances of… Continue reading Let’s talk: Running a retail business